Supporting Someone Through a Hard Stretch
If you manage people, you have probably worried about saying nothing or saying too much. That worry is a good sign. Here is how to care well and stay in your lane.
If you manage people, you have probably worried about saying nothing or saying too much. That worry is a good sign. Here is how to care well and stay in your lane.
Tell someone having a hard week that they're burnt out, and you risk pathologising something a decent weekend would fix. Tell someone who's actually burnt out that they just need to push through and you risk losing them entirely.
No two workplaces are the same just as no two teams are the same. The stressors facing a ten-person remote creative agency look nothing like those of a thirty-person professional services firm navigating a leadership change.
Picture this: something goes wrong at work, a deadline gets missed, a project doesn't land the way it should have. One person on the team goes quiet, takes the whole thing onto their own shoulders, and starts to withdraw.
You care about your people. That much is clear because I don't think you'd be reading this if you didn't. But caring about your team's mental health and knowing how to act on that care are two different things.
There's a phrase that gets used a lot in workplaces. You've probably said it yourself, or heard it from a manager, a colleague, a well-meaning friend: 'Just push through it.' It sounds like strength. It sounds like resilience. And for...
When I tell people I'm a mental wellness coach, I can see the question forming before they ask it: 'So... is that like therapy?' It's a fair question. The lines can seem blurry from the outside. Both involve talking. Both...
Here's something I've learned from years of working in different spaces: by the time someone tells you they're burned out, they've usually been struggling for months.
You did the right thing. You set up an Employee Assistance Program because you genuinely care about your team's wellbeing. You announced it, maybe even sent a reminder or two. And then... almost no one used it.
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