Last updated: 16/12/2025
1. Nature of Services
Still Willows LLC provides mental wellness coaching, wellbeing education, and preventative workplace support services.
Services are non-clinical and support self-awareness, resilience, and healthy work practices.
2. Service Scope & Boundaries
Services are delivered during scheduled sessions only.
Still Willows LLC does not provide:
- Crisis or emergency support
- On-demand availability
- Continuous monitoring outside sessions
3. Not Medical or Mental Health Care
Services do not involve diagnosis, treatment, or mental health care and are not a substitute for therapy or medical services.
4. Client Responsibility
Clients remain responsible for their own decisions, actions, and outcomes.
No therapist-client or doctor-patient relationship is created.
5. Eligibility
Services are for adults aged 18 years and older.
6. Bookings, Payments & Cancellations
Terms relating to bookings, cancellations, fees, and refunds are communicated at the time of booking.
7. Confidentiality
Information shared is treated confidentially, subject to legal and ethical obligations.
8. Organisational Disclaimer
Still Willows LLC is not responsible for employer decisions or actions taken based on general wellbeing insights or educational content.
9. Intellectual Property
All materials remain the intellectual property of Still Willows LLC unless otherwise stated.
10. Limitation of Liability
To the fullest extent permitted by law, Still Willows LLC is not liable for indirect or consequential losses arising from use of services or the website.
11. Third-Party Links
External links are provided for convenience. Still Willows LLC is not responsible for third-party content or practices.
12. Governing Law
These terms are governed by the laws applicable to the jurisdictions in which Still Willows LLC operates.
13. Contact
Email: hello@stillwillows.com